Privacy Policy

LAST UPDATED: 31 January 2020

This Privacy Policy governs each website, mobile site, application, and/or other service, regardless of how distributed, transmitted, published, or broadcast (each, a “Site” or “Service”) provided by the Sunwater Institute (“SWI”, “we”, “us”, or “our”).

Your use of this Site indicates to us that you have read and accept our privacy practices, as outlined in this Privacy Policy. If you have any questions or concerns regarding this Privacy Policy, please contact a Sunwater Institute representative at: nharlan@sunwater.org.

SWI may occasionally change this Privacy Policy, so we encourage you to review it regularly. If you continue to use the SWI Site and Services after we change the Privacy Policy, you accept any and all changes. You may print a copy of this Privacy Policy using the print button or feature in your browser.

WHO WE ARE

Our company information:

Legal name: Sunwater Institute

Address: 12358 Parklawn Drive, Suite 220, North Bethesda, MD 20852

WHAT INFORMATION ABOUT YOU DO WE COLLECT?

When you visit our Site, you may provide us with two types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected as you browse the Site.

Personally Identifiable Information You Choose to Provide.

We may ask for certain personal information from you for the purpose of providing to you content and/or services that you request. We request your name and e-mail address each time you contact us by clicking on the “Contact Us” link. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for purposes of future communications.

Non-Personally Identifiable Information We Collect.

Cookies/ Web server logs: Similar to other commercial web sites, our Site utilizes standard technology called “cookies” and web server logs to collect information about how our Site is used. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Information gathered through cookies and web server logs may include but is not limited to the date and time of visits, the pages viewed, time spent at our Site, and the web sites visited just before and just after our Site. We collect specific data about your use of our Site and Services, including but not limited to the pages accessed by you and when they are accessed. This information is collected to ensure individual and corporate compliance with the Terms of Service, to allow us to customize your use of the Site and Services, to help us improve our product, and other commercial purposes.

You can allow, block or remove the cookies installed on your equipment using the options settings for the browser installed on your computer.

Third Party Services:

We may use services hosted by third parties, such as Google Analytics, to assist in providing our services and to help us understand how use our websites is used. These services may collect information sent by a browser as part of a web page request, including IP addresses or cookies. Please see “Cookies” in the section above for information on how you can control the use of cookies on your computer.

WHAT TYPE OF PERSONAL INFORMATION WE COLLECT

The type of personal information we collect depends on how you are interacting with us and which Site or Services you are purchasing or using.

The personal information we collect consists of the following:

  • Name and contact data, such as, first and last name, email address, postal address, phone number, and other similar contact data
  • User contributed information, such as, communications and files provided by you in relation to your use of the Site or Services
  • Device information, such as, information about your device, such as IP address, location or provider
  • Usage information and browsing history, include but not limited to the date and time of visits, the pages viewed, time spent at our Site, and the web sites visited before and after our Site.
  • Demographic information, such as, your country, and preferred language.

HOW DO WE USE THE INFORMATION WE COLLECT?

We use your personally identifiable and non-personally identifiable information for the purposes of administering our business activities, including but not limited to:

  1. Use in our or a third parties’ legitimate interests as described hereunder:
  • Personalizing content or communications;
  • Providing notices;
  • Monitoring your compliance with the User Terms and any other agreements between you and SWI;
  • Understanding your use of the Site and to enhance your enjoyment and experience;
  • Compiling the information with other users into aggregated usage information to manage and improve the Web Site;
  • Enforcing our Terms and Conditions;
  • Protecting our rights, privacy, safety, networks, systems and property, or those of other person;
  • Complying with the law.

We may use your personal information beyond the cases above where you have given your explicit consent. In any such case, we make it clear that we are asking for such consent.

We may provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Site, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to this Site or the public. In those instances, the information is provided only for that limited purpose.

HOW DO YOU ACCESS AND/OR MODIFY YOUR INFORMATION OR CHOICES?

If you visit our Web Site and volunteer personally identifiable information, you may modify, update or delete such information by clicking on the “Contact SWI” link and sending us an e-mail. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. In addition, please be aware that your ability to opt out from receiving marketing and promotional materials does not change our right to contact you regarding your use of our Web Site.

If you are receiving communication from us across various platforms such as email, telephone, text messaging, direct mail and online in relation to issues such as marketing or event communications, we will include instruction on how to opt out of receiving these communications in the future. We provide unsubscribe options for your use within our email. To update your communication preference, please contact us via phone call or email, or visit the applicable communication preference center via the link of “Unsubscribe” available in any communication you receive. In addition, please be aware that your ability to opt out from receiving the foregoing communication does not change our right to contact regarding your use of the Site or Service, or any important transaction/interaction information related to you.

California Civil Code Section 1798.83 permits users who are California residents to annually request and obtain a list of any third parties to whom we disclosed personal information for direct marketing purposes during the preceding calendar year and any categories of personal information shared. If you are a California resident, you may make sure a request by sending us an email at privacy.enquiries@generalbiologic.com

YOUR RIGHTS

We will honor your rights under applicable data protection laws. You have the following rights under European laws, and may have similar rights under the laws of other countries.

  • Right of subject access: The right to make a written request for details of your personal information and a copy of that personal information;
  • Right to rectification: The right to have inaccurate information about you corrected or removed;
  • Right to erasure (‘right to be forgotten’): The right to have certain personal information about you erased;
  • Right to restriction of processing: The right to request that your personal information is only used for restricted purposes;
  • Right to opt out of marketing: You can manage your marketing preferences by unsubscribe links found in the communications you receive from us or by visiting the applicable preference center;
  • Right to object: The right to object to processing of your personal information in cases where our processing is based on the performance of a task carried out in the public interest or we have let you know the processing is necessary for our or a third party’s legitimate interests;
  • Right to data portability: The right to ask for the personal information you have made available to us to be transferred to you or a third party in machine-readable format;
  • Right to withdraw consent: The right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information prior to the withdrawal of your consent.

In addition, please be aware that these rights are not absolute and they do not always apply in all cases.

In order to exercise your rights, please contact a member of the Sunwater Team at nharlan@sunwater.org.

In response to a request, we may ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why.

USE OF PUBLICLY AVAILABLE DATA WITHIN OUR SERVICES

As a component of some of our Site or Service (or any portion/functionality hereof), we may make available information obtained from publicly available sources such as public websites, official website, open databases, or other data in the public domain (some of which is behind a paywall and some not).

We take privacy seriously and put in place measures designed to ensure that we process any personal information contained in the publicly available data on our Site or Service in an appropriate way and in compliance with applicable data protection laws.

DATA SECURITY

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

HOW LONG WE KEEP PERSONAL INFORMATION

We retain your information taking into account of factors set out below:

  • the length of time necessary to fulfill the purposes we collected it for;
  • when you or your employer (or other subscriber providing for your access to our Services) cease to use our Site or Services;
  • the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations;
  • any limitation periods within which claims might be made;
  • any retention periods prescribed by law or recommended by regulators, professional bodies or associations;
  • the existence of any relevant proceedings.

CONSENT TO TRANSFER

Your information may be stored and processed in the United States. We have measures in place to ensure that when your personal information is transferred internationally, it is subject to appropriate safeguards in accordance with applicable data protection law. By registering with our Site or Services you consent to the transfer of information outside of your country.

LINKS

This Web Site contains links to third party sites not operated by us. Please be aware that we are not responsible for the privacy practices and any privacy compliance of any third party sites. Please also be aware that the privacy policies of other SWI sites may differ significantly from the privacy policy of this Site. Therefore, we encourage our users to read the Privacy Policy of each and every Site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Site.

HOW TO CONTACT US

If you have any questions or concerns in relation to data protection or this Privacy Policy, or any other concerns about the way in which we process information about you, please contact the Sunwater Team at nharlan@sunwater.org.

If you are not content with how SWI manages your personal information, you can lodge a complaint with a privacy supervisory authority. In the European Economic Area, the relevant supervisory authority is the one in the country or territory where:

  • you are resident
  • you work, or
  • the alleged infringement took place

A list of National Data Protection Authorities in the European Economic Area can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm, if you have any questions, comments, complaints or suggestions in relation to data protection.

UPDATES TO THIS PRIVACY POLICY

This Privacy Policy may be updated from time to time. We will communicated to you through an appropriate channel for any materials future changes of additions or the processing of personal information as described in this Privacy Policy affecting you.